Walking with you each step of the way
Assess & Plan
Our Nurse Advocate meets with you to assess your health concerns and care needs fully, to understand your whole health picture.
Your health history will be gathered from you, your health professionals and family where appropriate. All of the information gathered will be used to build your personal health care plan.
We will investigate and research treatment options for consideration by you and your health care professionals.
Your personal health assessment can be initiated by making an appointment with our intake nurse. Click to book your personal appointment.
Our Nurse Advocates understand the complicated healthcare system and community resources. It is our aim to help you find your way.
arrange, and help you prepare for medical and professional appointments and tests
go with you to medical appointments and tests and relay your concerns
coordinate and follow up on the information your doctor and health professionals give you
coordinate your care needs with community and government resources
provide transitional support to and from hospital or residential care.
We understand medical language, complicated diagnoses and treatment plans. We explain these in a way that you can understand as many times as you need us to helping you make better healthcare decisions.
We will coordinate and communicate your health information and plan to multiple health care providers. Our Nurse Advocates attend meetings on your behalf and ensure your whole healthcare team is on the same page and working together for your best possible outcome.
Finally, with your permission we will keep your family members updated on your healthcare journey.